EASTBROOK APPAREL LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase through our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you browse our website, create an account, place an order, contact us, or otherwise interact with our services.
Depending on how you use our website, this information may include:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Payment and transaction information
- Account information, where applicable
- Order history and purchase details
- Information included in customer service communications
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, pages viewed, referring website, and general usage information.
2. How We Use Your Information
We may use the information we collect for legitimate business and operational purposes, including to:
- Process and fulfill orders
- Process payments and transactions
- Provide shipping and delivery services
- Communicate with you about your orders
- Respond to customer service requests
- Provide information about products or services you request
- Maintain and improve our website
- Monitor website performance and security
- Prevent fraud, unauthorized activity, and misuse
- Comply with applicable legal and regulatory requirements
- Maintain business and transaction records
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
3. Payment Information
Payments made through our website may be processed by third-party payment service providers. We may receive transaction-related information necessary to confirm and manage your purchase, but payment card information may be collected and processed directly by the applicable payment processor.
Payment providers may handle your information according to their own privacy policies and security practices.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website usage, and improve the overall shopping experience.
Cookies may be used to:
- Keep the website functioning properly
- Remember shopping cart or session information
- Understand how visitors use our website
- Improve website functionality and performance
- Support security and fraud prevention
You can adjust your browser settings to control or disable certain cookies. However, disabling essential cookies may affect the functionality of some areas of our website.
5. Information Sharing
EASTBROOK APPAREL LLC does not sell your personal information.
We may share personal information with trusted third parties when reasonably necessary to operate our business and provide services to you. These parties may include:
- Payment processors
- Shipping and delivery providers
- Website hosting and technology service providers
- Customer support and communication service providers
- Analytics and security providers
- Professional advisors and service providers
- Government authorities or other parties when required by law
Third-party service providers are expected to use personal information only as necessary to provide their services or fulfill applicable legal obligations.
6. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party website or service you access through links on our website.
9. Children’s Privacy
Our website is intended for general consumers and is not directed to children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without appropriate authorization. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
Parents or guardians who believe that a child may have provided personal information to us may contact us using the information provided below.
10. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Object to or restrict certain processing activities where applicable
To exercise an applicable privacy right, please contact us using the contact information below. We may need to verify your identity before completing certain requests.
11. Marketing Communications
If you choose to receive promotional communications from us, we may use your contact information to send information about products, services, or other updates.
You may unsubscribe from marketing emails by following the unsubscribe instructions included in the communication. Even if you opt out of promotional communications, we may continue to send necessary transactional or service-related messages concerning your orders or account.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.
When changes are made, the updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.
