EASTBROOK APPAREL LLC is committed to providing a straightforward and reliable shipping experience for customers who purchase men’s and boys’ clothing and accessories through our website. This Shipping Policy explains our shipping destination, order processing times, estimated delivery times, and shipping procedures.

1. Shipping Destination

EASTBROOK APPAREL LLC currently ships orders within the United States only.

All shipping options available at checkout are restricted to delivery addresses located within the United States. The checkout page is configured for U.S. shipping addresses, and orders requiring delivery outside the United States cannot be accepted.

2. Order Processing

Orders are generally processed within 1–3 business days after the order and payment have been successfully confirmed.

Business days are Monday through Friday, excluding applicable U.S. holidays.

Processing time includes order verification, product preparation, packaging, and handover to the applicable shipping carrier.

Orders placed during weekends or holidays will generally begin processing on the next business day.

3. Estimated Delivery Time

After an order has been processed and handed over to the carrier, delivery within the United States generally takes approximately 3–7 business days.

The estimated overall timeframe is therefore approximately:

Order Processing: 1–3 business days
Transit Time: 3–7 business days
Estimated Total Time: Approximately 4–10 business days

These are estimated timeframes rather than guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, and other circumstances beyond our reasonable control.

4. Shipping Carriers

Depending on the destination, package size, service availability, and other order-related factors, orders may be shipped through established U.S. carriers, including:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

The carrier selected for an individual order may vary. Where tracking information is available, it will be provided to the customer after the order has been shipped.

5. Shipping Address

Customers are responsible for providing a complete and accurate U.S. shipping address during checkout.

Please carefully review your shipping information before submitting your order. EASTBROOK APPAREL LLC may not be responsible for delivery problems resulting from an incorrect, incomplete, or outdated address provided by the customer.

If you notice an address error after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist, but an address change may not be possible once an order has entered processing or has been shipped.

6. Order Tracking

When tracking information is available, customers may receive tracking details after their order has been shipped.

Tracking information allows customers to monitor the progress of their package through the applicable carrier’s tracking system.

Please allow some time for tracking information to become active after the package has been transferred to the carrier.

7. Delivery Delays

Although we work with established carriers, delivery dates may be affected by circumstances outside our control, including severe weather, carrier delays, holidays, transportation disruptions, incorrect address information, or other unforeseen events.

If a shipment is delayed, customers may use the provided tracking information to review the latest delivery status.

8. Lost or Damaged Packages

If your package appears to have been lost, significantly delayed, or arrives damaged, please contact us as soon as possible with your order information and relevant details.

We will review the situation and, where appropriate, work with the applicable carrier to determine the status of the shipment and identify a suitable resolution.

9. Undeliverable or Returned Packages

If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, or another issue attributable to the delivery information provided by the customer, please contact our customer service team.

Any applicable reshipment or refund will be handled in accordance with the circumstances of the order and our applicable policies.